Event Speakers

2025 Event Speakers

Dr. Ahmad Tahlak

Chairman
Dubai Contact Center Business Group

Sagarika N

Director – Customer Success & VOC
GMG

Hazem El Zayat

Chief Experience Officer
Ogilvy

Karim Chaanine

Chief Marketing Officer
PJP Restaurants

Kartik Bhatt

Chief Digital Officer
Modern Electronics, Al Faisaliah Group

Moyra Jalloul

Head of Contact Centre & Collections
Dulsco

Series Speakers

Wael AbuRizq

Artificial Intelligence & Advanced Analytics Advisor

Department of Government Enablement

Sid Ahmed Benraouane

Advisor

Dubai Government

Khaled Lutfe

Chief Executive Officer

Via Medica International Healthcare

Nilay Ranjan Singh

Chief Executive Officer

State Bank of India

Hazem Elzayat

Chief Experience Officer

Memac Ogilvy

Dr. Ahmad Mourad

Chief Information Officer

Transmed

Francis Arul

Chief Information Officer

Damac

George Yacoub

Chief Information Officer

Burjeel Holdings

Sri Lakshmi

Group Chief Information Officer

Switz Group

Dr. Umesh Moolchandani

Chief Information officer

Bin Dasmal Group

Vishal Kapil

Group Chief Information Officer

GMG

Nitin Bhandari

SVP & Head of Payit Digital Wallet

FAB Bank

Walid Hizaoui

Chief Transformation & Strategy Officer

Gargash Group

Stephen Rea

Chief Enterprise Excellence Officer

Chief Enterprise Excellence & Procurement Officer

Prof. Christian Farioli

Chief Marketing & Digital Officer

Jingle Pay

Amit Taneja

Chief Commercial Officer

Cleartrip MEA

Bart Pietruszka

Ex-Chief Data & Analytics Officer

HSBC

Abhinandan Shah

SVP – Head of Data Science

RAKBANK

Imran Moinuddin

Senior Vice President Data & AI

VentureDive

Mamoun Alamouri

Regional VP – MEA

Uniphore

Akash Koul

Director – Growth, Analytics & Loyalty

Etisalat UAE

Nur Aitzhan

Director of AI

Bupa Arabia

Rishi Mathur

Sales Engineering Director

MicroStrategy

Sagarika Nayak

Director – Customer Success & VOC

GMG

Tamer Elsabrouti

Regional Director – Contact Centres

OSN

Saif Alhassani

Head of Customer Happiness Department

Emirates Health Services

Jack Chan

UAE Country Manager

SleekFlow

Dr. Jassim Al Awadhi

Telecom expert and Researcher in AI implementation

Du

Holly Joint

Co-Founder

Women4Tech UAE