MENA Conversational AI Summit

Event Overview

The global conversational AI market size is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a CAGR of 21.9% during the forecast period. The rising customer engagement through social media platforms and emerging integration of advanced AI capabilities are the major factors adding increased value to the conversational AI offerings, which is positively anticipated to present opportunities for entities operating in various industry verticals in the market.

With customers demanding 24/7 digital experience, the scope for Chatbot architecture and design to evolve to the point that interactive AI becomes standard for customer service is quite high. By 2024, Insider Intelligence predicts that consumer retail spend via chatbots worldwide will reach $142 billion—up from just $2.8 billion in 2019 with major digital enterprises in retail, banking, healthcare, real estate, travel, education sectors poised to develop advanced chatbots and machine learning technology.

As the industry gains maturity in coming years, the underlying AI technology shall continue to develop and grow much sophisticated. The MENA Conversational AI Summit will showcase the emerging trends in Conversational AI applications enabled via machine learning to uncover the potential for humanizing digital experiences. Delegates will experience a power-packed agenda consisting of presentations, panel discussions and keynotes from globally renowned speakers, panelists and moderators.

0 07 - 08
24 - 25 may 2022
MENA Conversational AI Summit

Who Will You Meet?


CIOs/CTOs/Heads of Digital Strategy

CMOs/Heads of Marketing

COOs/Heads of Operations

Heads of Customer Experience

Heads of Customer Success/Client Services

Call Center Managers

Enterprise CRM Architects and others

MENA Conversational AI Summit


Banks  &  Financial Services

Retail  &  E-Commerce


Public Sector/Government Organizations



Travel  &  Tourism

Education and Others

MENA Conversational AI Summit

Why Attend

This Summit will focus on the emerging trends in Conversational AI-driven automation, to deliver advanced Customer service, to leverage advanced ML & DL capabilities and discover how these innovations can transform businesses. Delegates will learn from real-life case studies, business insights and lessons learned from leaders to discover the best strategies, tools & methods for tapping into the potential of AI in the enterprise.

If you are ready to innovate and join the ranks of the industry thought leaders while resonating with the following reasons compelling enough to attend, then register today:

Gain Knowledge and Insights from Top Industry Leaders and Experts from across the globe

Network with Industry Peers in a solution-oriented environment

Discuss Significant Partnerships and Collaborations with Industry leaders

Deep Dive into Insights derived from real-time case studies

Build Industry Ecosystem Collaboration to address latest challenges

MENA Conversational AI Summit

Topic Highlights

The Intelligent Contact Center

How can enterprises unlock ROI & Measure Success on Chatbot adoption?

Building a conversational AI-collaborative future workforce 

How Conversational AI enables enhanced call centers and customer service

Going beyond chatbots with intelligent customer and employee experiences

The AI-Powered Telco: Using Automation to Transform Telco Operations

Chatbot Technology: Past, Present, and Future

Conversational Bot for Critical Functions

  • Conversational Experiences: Notable Projects & Initiatives

Innovation in Contact Center Technology & Voice Automation

MENA Conversational AI Summit

Why Sponsor

MENA CONVERSATIONAL AI SUMMIT 2022 presents the perfect opportunity for solution providers to engage with key decision makers such as Business Owners, CIOs, CTOs, Heads of Digital Transformation, Heads of Marketing & Customer Experience from diverse industries such as BFSI, Public, Retail & E-Commerce, Telco, Healthcare, Travel, Education etc, to differentiate their solution offerings and put forward their value proposition in this crowded market place. Some of the key reasons why you should sponsor:

  • Demonstrate Thought Leadership – Position your company as a thought leader by delivering a standalone presentation or moderating a panel discussion to a pre-qualified audience comprising of decision makers.
  • Network & Generate Leads – Optimize your networking opportunities by getting right in front of key decision makers that are prequalified based on seniority, budget availability and motivation to learn about latest technologies.
  • Brand Positioning – Establish, strengthen and re-position your brand in front of business owners & technology leaders who are looking to re-align and strengthen their digital transformation strategies.

To find out more about the ROI-driven sponsorship and exhibition opportunities,

contact us now at +971 4 243 4677 or email