Moataz Ibrahim

Moataz Ibrahim

Head of DXC

I have been assigned by my employer to set a digital transformation plan and drive the company from working inside-out to outside- in, relying on customers insights and voc in building and establishing our own digital assets,across all channels of the digital customer experience in real time. Monitoring tools combine application performance data, real user behavior, understand the precise impact to business KPIs. also establishing an omni channel strategy where we can transform the company in to customer centricity.