Founded in 2012, Smartly.ai is global AI conversational platform.
We combine chatbot, Robotic Process Automation and Intelligent Document Processing to propose a frictionless experience to our customers.
We had started by developing a proprietary conversational AI platform with more than 200 functionalities, including a very performant natural language understanding engine able to manage 143 languages and especially Arabic.
We have native speakers’ experts in our team that had developed natural language understanding and dialog algorithms tailored for arabic conversations (more than 50 arabic bots in production today).
We propose also “Ready to go” solutions for retail banking and telecommunications industry:
- Banktalk™ : more than 1500 pre-built intents to build a retail banking chatbot
- Telcobot™ : more than 1000 pre-built intents to build a telco chatbot
Please note that Smartly.ai is integrated with major Robotic Process Automation solution like Ui Path or IBM Blue Prism.
Finally, Smartly.ai could be connected to Live chat solution such as RingCentral Engage Digital to provide a human handover.
Major customers trust Smartly.ai in more than 30 countries:
- Retail banking: BNP Paribas (Major European Bank), Hello Bank! the mobile bank of BNP Paribas), BMCE bank (Morocco), CFG bank (Morocco), BMCI bank (Morocco)…etc.
- Telecommunications: Orange Jordan, Orange Morocco, Orange Senegal, Orange Ivory Coast…etc.
- Public administrations: Ministry of Finance (France), Ministry of pensions (Morocco)
- Transport: Transdev (major actor in mobility in France)